Product Description Product DescriptionWe all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?In Getting Past No, William Ury of Harvard Law Schoolโ€™s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. Youโ€™ll learn how to:โ€ข Stay in control under pressureโ€ข Defuse anger and hostilityโ€ข Find out what the other side really wantsโ€ข Counter dirty tricksโ€ข Use power to bring the other side back to the tableโ€ข Reach agreements that satisfies both sides' needsGetting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You donโ€™t have to get mad or get even. Instead, you can get what you want!
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CERTAIN CONTENT THAT APPEARS <IN THIS APPLICATION or ON THIS SITE, as applicable> COMES FROM AMAZON SERVICES LLC. THIS CONTENT IS PROVIDED ‘AS IS’ AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.
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